Fast Delivery &
Easy Returns
Across Pakistan
At Zor Mobile, we ensure your tech accessories arrive quickly and safely. If you're not completely satisfied, our hassle-free return policy has you covered.
Shipping Overview
We deliver to all major cities and towns across Pakistan. Here's everything you need to know about our shipping process.
Fast Nationwide Delivery
We partner with trusted courier services to deliver your orders to 50+ cities across Pakistan. Orders are processed within 24-48 hours.
Cash on Delivery
Pay when you receive your order. Cash on delivery is available for orders across Pakistan for your convenience and peace of mind.
Secure Packaging
Every item is carefully packed with protective materials to ensure your accessories arrive in perfect condition.
Order Tracking
Once your order ships, you'll receive a tracking number via email and SMS to monitor your delivery status in real time.
Expected Delivery Timeframes
Delivery times depend on your location and the shipping method you choose. Here are our estimated delivery windows.
| Region | Standard Delivery | Express Delivery | Shipping Charges |
|---|---|---|---|
| Karachi | 1-2 Days | Same Day | Free (Orders over Rs. 2000) |
| Lahore | 1-2 Days | Same Day | Free (Orders over Rs. 2000) |
| Islamabad / Rawalpindi | 2-3 Days | 1 Day | Free (Orders over Rs. 2000) |
| Other Major Cities | 3-5 Days | 1-2 Days | Rs. 199 flat rate |
| Remote Areas | 5-7 Days | 3-4 Days | Rs. 299 flat rate |
* Free shipping applies to all orders above Rs. 2000. Below this amount, a flat shipping fee applies.
Returns & Exchange Policy
We want you to be completely satisfied with your purchase. If something isn't right, our return and exchange process is simple and transparent.
7-Day Return Window
You have 7 days from the date of delivery to request a return or exchange. Items must be in their original condition with all packaging intact.
Easy Exchange
Received a different color or model? We'll exchange it quickly. Simply contact our support team with your order number and concern.
Refund Processing
Once your return is approved, refunds are processed within 5-7 working days to your original payment method or bank account.
Non-Returnable Items
Items that show signs of physical damage, misuse, or unauthorized repairs cannot be returned. Opened earphone tips and hygiene products are also excluded.
Return Process in 4 Easy Steps
Our return process is designed to be quick, simple, and hassle-free for our customers.
Contact Support
Reach out to our team with your order number and reason for return.
Get Approval
Our team reviews your request and provides return authorization within 24 hours.
Ship It Back
Pack the item securely and send it to our warehouse using the provided label.
Receive Refund
Once verified, your refund or exchange is processed within 5-7 working days.
Frequently Asked Questions
Quick answers to the most common questions about shipping and returns.